FAQ

What makes your clothing sensory-friendly?

Our pieces are designed with ultra-soft materials, minimal seams, and simple, relaxed fits — ideal for kids who need a little less irritation and a little more comfort. No scratchy tags or stiff textures here.

Where are your products made?

We partner with trusted suppliers to source quality cotton and linen items, many of which are made in China and tested for softness and comfort. Every piece is handpicked for its sensory-friendly potential.

How do I choose the right size?

We’ve included a Size Guide to help you choose the perfect fit for your little one. If you’re unsure, we suggest sizing up — kids grow fast, and we design with room to move.

Do you offer returns or exchanges?

Yes, we offer returns on full-priced items within 14 days of delivery. Items must be unworn, unwashed, and in original condition. Please see our Refund Policy for full details.

How long does shipping take?

Orders are processed within 2–3 business days. Shipping times vary by destination, but most orders arrive within 10–20 business days. We’ll keep you updated every step of the way.

Do you ship internationally?

Right now, we ship within Australia. We’re working on international options — sign up for our newsletter to be the first to know when we expand.

Can I change or cancel my order?

If your order hasn’t been processed yet, we’ll do our best to make changes. Please contact us as soon as possible at [your@email.com].

Is everything machine washable?

Yes. All of our clothing is designed for everyday wear and machine washing. For best results, use cold water and a gentle cycle.

Still have questions?

Reach out anytime via our Contact page — we’re here to help.